 The Puddle Duck offers a satisfaction guarantee on all of our products. If you have a need to return merchandise, we will be happy to refund you in the manner of which it was paid within 14 days from the date of the original purchase. All tickets must be attached and intact, all packing materials and the receipt or gift receipt must be included along with your return & exchange form. Returns after 14 days but prior to 30 days will be issued an online store credit. We only offer refunds for purchases made through our online store. Our store credits can be used immediately or at a future date. We do not issue credit card or cash refunds for sale merchandise. Summary Returns accepted within 14 days of original purchase for full refund or exchange, minus the shipping costs. Returns from 14-30 days will be issued an in store credit. Returns are not accepted on sale or clearance items. Exchanges and returns should be sent to: The Puddle Duck 124 N. Broadway De Pere, WI 54115 If you have questions about the return policy, please contact our Customer Service Department at
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or call us between 10:00 and 6:00pm CST at 920-339 9994. |
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